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Billing Practices
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Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Quality of Accommodation
Quality of Food
Value for money

We bought a get away through Interval International for the Hyatt Pinion Pointe in Sedona, AZ. It was disclosed there would be a surcharge and tax of $20 a night which we understood.

They did NOT state that there would also be a tax on the total amount paid for the get away PLUS the nightly tax. $300 owed on check out was not only a shock but an insult. The description on the disclosure was very vague and did not mention the tax on the cost of the get away.

So glad we experienced this because we will not purchase further get aways or deposit with I.I. in the future.

Product or Service Mentioned: Interval International Vacation Package Booking.

Reason of review: Pricing issue.

Monetary Loss: $300.

Preferred solution: Full refund.

I liked: Resort was beautiful.

I didn't like: Added taxes.

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