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I have 3 units over 2 weeks (week 40& 41) in Simpson Bay which is uninhabitable due to the storm. I went to bank the 3 and they agreed that the 2 in week 41 were ok to deposit (not considered late due to the circumstances) but the 1 unit week 40 would be accepted as a...
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5.0
South Miami, Florida
#1106403
I reserved a wheelchair accessible 2 bedroom condo at Kahana Villa Resorts in Maui, HI, over a year ago through our timeshare rep at Interval International. Now, six weeks prior to our trip, I discovered this resort is in violation of ADA laws and does not offer any...
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I didn't like
  • Fraudulent promises not fulfilled
#666762
Can't explain to me the difference between a studio unit and a hotel unit saying that they were both the same. I tried explaining to her that I didn't book a hotel unit and I want a studio unit. Customer service is *** couldn't care less for me or future customers. I...
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Anonymous
Anonymous

BTW, they pay customer service call center supervisors about $12 and hour ... you get whatever they can hire off the street for a burger flipping wage.

Anonymous
Anonymous

You should not have to pay more to trade for a different unit, you are paying a annual membership fee, and a very high trading fee. So any extra that II charges you is only g...

1.0
I didn't like
  • Poor customer service
#652349