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Hawaii is getting massive hurricane and Interval refuses to give me my week back. I either fly into a hurricane zone or lose my week. A terrible way to treat someone after paying all the dues, homeowners and exchange fees and doing nothing to accommodate when they...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We regret to hear that your vacation plans to Hawaii have been interrupted by Hurricane Lane. We would like to hear more about your experie...

1.0
#1337909
9/29/2018: I've owned this time share for more than 20 years with an every other even year. Almost never have I been able to exchange for what I want. A few months ago I did an exchange for a location in Australia. At the time of the request it indicated the location...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

1.0
#1368966
I was told when we switched to Marriott Destination points that they would combine it with my existing Interval International. Now I am being told that they are two seperate accounts & will not let me use previously deposited accounts unless I pay the membership fee...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

1.0
I didn't like
  • Proper handling
#1353768
Just spent the last hour on the telephone with 2 very nice ladies, unfortunately they could not resolve my problem. I have a platinum membership which just expired on 09/14, for which I received no notice, and I had 3 weeks banked and all 3 just expired, without any...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for your feedback. We regret to hear that your vacation plans had been interrupted by last hurricane season, and any miscommunication regarding your actual Platinum ...

2.4
I liked
  • 2 ladies i talked to were very nice
I didn't like
  • Customer service
#1358064
Our exchanged was on Hilton Head Island in SC and our start of the exchanged was m Sad Sept 15, 2018. This was the day when Hurricane Florence reached NC and headed inland. All Major roads in NC and Northern SC was closed for several days after the storm hit....
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for your feedback. We regret to hear that your vacation plans were interrupted by Hurricane Florence. We would also like to hear more about your experience with cust...

1.6
I liked
  • Add a week to my account without any additonal cost to exhange
#1365368
My husband and I have had our time share with interval for 20 years and have found that customer service has become impossible. We no longer can exchange weeks for the time our family can take, when do exchange we get a unit that is outdated and unkept, we pay high...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

#1348322
I was given 3 "free" guest certificates, but when it came to redeem one of them, I was told I have to pay for the MANDATORY "all inclusive package directly from the resort. I just checked with the Moon Palace in Jamaica for how much the all inclusive package costs on...
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Anonymous
Armelle trogisch

I did not book because of the extreme cost. I let Interval International know how I feel. The two stopped communicate with me.

PatTaylor
PatTaylor
Interval International Verified Representative

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

1.0
I didn't like
  • Exchange process is horrible
#1205573
So I booked 2 rooms at mountain laurel a getaway. Through my friends timeshare. Paid for both rooms plus exchange fee and insurance. Oh and$150 fee for my dog. The dated rundown resort had stained ceiling tiles and furniture even in lobby. It rained alot ceilings in...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We truly regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. We strive to p...

#1332103
looking at booking for a vacation next year and the resort we would like to go to is all inclusive and we need to know the price please
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your inquiry. For assistance with this request, please contact us at 1-800-INTERVAL (1-800-468-3782), or send us an email to connect@intervalintl.com, wit...

#1369780

Contact Interval International

Mailing Address:
Interval International
Post Office Box 430960
Miami, Florida 33243-0960
United States
Phone:
(888) 784-3447
More
3 times TODAY before noon I received calls saying they have an owners meeting and they don’t even have anything to do with my maintenance fees! It’s harrassment!!!
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback with us. We regret to hear the experience you had with calls from our customer service department. We strive to provide our members ...

#1339847