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Hawaii is getting massive hurricane and Interval refuses to give me my week back. I either fly into a hurricane zone or lose my week. A terrible way to treat someone after paying all the dues, homeowners and exchange fees and doing nothing to accommodate when they...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We regret to hear that your vacation plans to Hawaii have been interrupted by Hurricane Lane. We would like to hear more about your experie...

1.0
#1337909
I was told when we switched to Marriott Destination points that they would combine it with my existing Interval International. Now I am being told that they are two seperate accounts & will not let me use previously deposited accounts unless I pay the membership fee...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

1.0
I didn't like
  • Proper handling
#1353768
My husband and I have had our time share with interval for 20 years and have found that customer service has become impossible. We no longer can exchange weeks for the time our family can take, when do exchange we get a unit that is outdated and unkept, we pay high...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

#1348322
I was given 3 "free" guest certificates, but when it came to redeem one of them, I was told I have to pay for the MANDATORY "all inclusive package directly from the resort. I just checked with the Moon Palace in Jamaica for how much the all inclusive package costs on...
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Anonymous
Armelle trogisch

I did not book because of the extreme cost. I let Interval International know how I feel. The two stopped communicate with me.

PatTaylor
PatTaylor
Interval International Verified Representative

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

1.0
I didn't like
  • Exchange process is horrible
#1205573
So I booked 2 rooms at mountain laurel a getaway. Through my friends timeshare. Paid for both rooms plus exchange fee and insurance. Oh and$150 fee for my dog. The dated rundown resort had stained ceiling tiles and furniture even in lobby. It rained alot ceilings in...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We truly regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. We strive to p...

#1332103
3 times TODAY before noon I received calls saying they have an owners meeting and they don’t even have anything to do with my maintenance fees! It’s harrassment!!!
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback with us. We regret to hear the experience you had with calls from our customer service department. We strive to provide our members ...

#1339847
Interval salesman called today as our membership was expiring, and that's when we found out all of our points had expired. Salesman always try to upsell, but she held off on renewing the membership until we could find out about the expired points.. Wife called the...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your experience with us. We regret to hear the experience you had with one of our customer service representatives. We strive to provide our members with...

I didn't like
  • Tonality of your representative
#1272755
I know this issue is old to some but its new to me. Interval intentionally added the $99 upgrade option and sold it as if we could get a bigger room. I would have waited a week and spent the extra $270 to actually get the three-bedroom. Now my kids have to sleep...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

#1314493
Found it is impossible to schedule for any reasonable vacation resorts even booked a year ahead with my deposited week. Yeah, planning a year ahead where unable to accountable for what whether and/or personal situation may be for the time of vacation week. Even so,...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

#1341654

Contact Interval International

Mailing Address:
Interval International
Post Office Box 430960
Miami, Florida 33243-0960
United States
Phone:
(888) 784-3447
More
I booked a week condo for a family get together on May 18, 2018. There was some changes and I need to change my week or adjust my booking. I call Interval International and the policy is 100% forfeited with any change. No refund no cancellation window. Sucks. They...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

1.0
I didn't like
  • Cancellation policy
#1281706