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Verified Reviewer
New Reviewer

Poor Customer treatment

I used their site to try booking accommodation at a certain city in Canada 9 months out. A property came up without showing the distance from my requested location, as hotels normally do. Assuming that it was nearby, I booked it. A few days later when working out the...
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1 comment
#2287870

Hello, we regret to hear of your experience. Please send us an email to connect@intervalintl.com, with your membership information and contact number so that a senior member of our customer service team can connect with you as soon as possible to help rectify this matter. Thank you.

ID
#4221378 Review #4221378 is a subjective opinion of poster.
Location
South Miami, Florida
Pros
  • Tempting offers
Cons
  • Deception insensitivity insufficient choices
Loss
$275
Preferred solution
Full refund

Furious@ 8 weeks we pay trading fees on + yearly maintenance fees/All units = GODAWFUL SERVICE

67 minutes and 73 seconds: That's how long Interval took today for us to find out why we had still not merged our two accounts. NO supervisors ANYWHERE during business hours. I finally LOOKED UP CORPORATE # online to get to someone! Who actually sent me to another...
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1 comment
#2287171

Hello, thank you for your feedback. Please send us an email to connect@intervalintl.com, with your membership information and contact number so that a member of our customer service team can connect with you as soon as possible. Thank you.

ID
#4203842 Review #4203842 is a subjective opinion of poster.
Location
Marana, Arizona
New Reviewer

Very poor advising with exchanges and now waiting for resolution