filters
state:
Show
city:
Show
product:
Show
I have tried to renew my membership on two occasions but was disconnected.
Read more
PatTaylor
PatTaylor
Interval International Verified Representative

Hello,We appreciate your feedback. We strive to provide our members the best vacation experience. Please send us an email to connect@intervalintl.com, with your membership inf...

2.3
#1188332
Exchanged for 2weeks in Mexico. Arrived at hotel who said they had no booking and no availability. Called II (at least 40mins on hold) to find out what could be done to find us accommodation. They sympathise and refer us to the resolution centre which promptly hangs...
Read more
PatTaylor
PatTaylor
Interval International Verified Representative

Hello,Thank you for sharing your experience. We regret to hear this and want to assist you as soon as possible. Please send us an email to connect@intervalintl.com, with your ...

#1187524
I deeded back to the resort, our Timeshare in 2015, just before my wife passed away. Since then, Interval International routinely calls. Not once in the previous 5years did they ever call us, and now they're calling at least once a week. I've repeatedly told the people...
Read more
PatTaylor
PatTaylor
Interval International Verified Representative

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

1.0
#1185011
We need to cancel our membership,due to the "NON-PERSONAL TOUCH" we recieved. we tried to book a destination in UTAH and were told that it was not available,but we would be notified as soon as it was available. Figuring that it was about to expire 1 1/2 yr later,we...
Read more
1.2
I didn't like
  • Exchange policy
#1180624
I have several weeks that I can use because every time I can travel and have a location in mind, there are no available options. This has happen over and over again. So now I want to travel in June and they won't even let me look at any options if there are any until...
Read more
Never get what we put in for, always the same story....nothing open?? When you are buying they show you all the places you can go.... then when you try to exchange........ nothing open...... for the past 30 years??? Nothing, really, really!!! after 30 years, you would...
Read more
#1179423
My wife and I booked a vacation a year out in advance. We were supposed to receive a email for confirmation. So wife called today just for them to tell us there is nothing available. They told us our week is sitting there waiting for something to come open. But nothing...
Read more
Anonymous
Joe Smith

Same story every year.... terrible.....terrible.....terrible

1.0
#1169640
Show

Interval International - Very horrible

I have requested exchange each year for the last 20 years and I received not one exchange
#1169584
We have a weeks vacation booked through Interval international for Villa Roma Resorts in April 2018. Interval is claiming the resort is closed due to a hurricaine. The resort states they will not be closed & there was no hurricaine. I've spoken to numerous...
Read more
PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your experience with us. We regret to hear the experience you had with any of our customer service representatives. We strive to provide our membe...

1.0
#1164067

Contact Interval International

Mailing Address:
Interval International
Post Office Box 430960
Miami, Florida 33243-0960
United States
Phone:
(888) 784-3447
More
Show

Interval International - Took my confirmed vacation away & lied

Interval took my confirmed vacation away at Villa Roma Resorts in NY claiming it was due to the hurricaine and the Resort will be closed the 1st week in April 2018. How can they lie like this????
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1163493