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As I stated yesterday in my review, I was trying to give my daughter a week at an Interval resort and found that 3 of my banked weeks were expired and I was given no prior notice, and I found that my "platinum" membership had also expired, with no prior notice. I...
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#1358843

Just spent the last hour on the telephone with 2 very nice ladies, unfortunately they could not resolve my problem. I have a platinum membership which just expired on 09/14, for which I received no notice, and I had 3 weeks banked and all 3 just expired, without any...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for your feedback. We regret to hear that your vacation plans had been interrupted by last hurricane season, and any miscommunication regarding your actual Platinum ...

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2.4
I liked
  • 2 ladies i talked to were very nice
I didn't like
  • Customer service
#1358064

DO NOT BUY THIS!!! RUN AS FAST AND FAR FROM INTERVAL. RESORTS, EXACT SAME, OR CHEAPER THROUGH TRAVEL SITES LIKE BOOKING.COM, ETC. ALLEGED DISCOUNTS ON HOTELS ARE SAME AS HOTELS.COM . ANYTHING YOU DO THEY WANT MORE MONEY ON TOP OF ALREADY COSTING MORE IF YOU DONT USE...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

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1.0
Miami, Florida
#1355709

I was told when we switched to Marriott Destination points that they would combine it with my existing Interval International. Now I am being told that they are two seperate accounts & will not let me use previously deposited accounts unless I pay the membership fee...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

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1.0
Denver, Colorado
I didn't like
  • Proper handling
#1353768

I have 2 reservations, I need to modify them. One us E trade, the other was supposed to be set upgrade but isn't showing up.
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for your comments. To speak with a customer service representative, please call us at 800-INTERVAL (1-800-468-3782). Or you can send us an email to connect@intervali...

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#1353212

My husband and I have had our time share with interval for 20 years and have found that customer service has become impossible. We no longer can exchange weeks for the time our family can take, when do exchange we get a unit that is outdated and unkept, we pay high...
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to ...

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#1348322

Found it is impossible to schedule for any reasonable vacation resorts even booked a year ahead with my deposited week. Yeah, planning a year ahead where unable to accountable for what whether and/or personal situation may be for the time of vacation week. Even so,...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

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#1341654

3 times TODAY before noon I received calls saying they have an owners meeting and they don’t even have anything to do with my maintenance fees! It’s harrassment!!!
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback with us. We regret to hear the experience you had with calls from our customer service department. We strive to provide our members ...

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#1339847

Hawaii is getting massive hurricane and Interval refuses to give me my week back. I either fly into a hurricane zone or lose my week. A terrible way to treat someone after paying all the dues, homeowners and exchange fees and doing nothing to accommodate when they...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We regret to hear that your vacation plans to Hawaii have been interrupted by Hurricane Lane. We would like to hear more about your experie...

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1.0
Product
Interval International Vacation Ownership
#1337909

Contact Interval International

Mailing Address:
Interval International
Post Office Box 430960
Miami, Florida 33243-0960
United States
Phone:
(888) 784-3447
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Maui is currently being hit with life threatening hurricane. I was due there this Saturday and I am losing my week. They refuse to let me rebook it. Won’t even extend my retrade dates. I’ve lost a week I paid money for. Plus lost exchange fee!
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We regret to hear that your vacation plans have been interrupted by Hurricane Lane. We would like to hear more about your experience to det...

Comment 1 comment
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1.0
#1336892