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I have been an II member since approximately 2005. Only the last few years have I tried using the II exchange. It has seemed beyond comprehension to understand the process. But finally got the gumption to try. Wow! Could anything be more vile I thought!. It has been...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

1.6
#1556389
I changed same day exchange yesterday.. both charges done but charge refund not .. thank you
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We would like to hear more about your exchange experience to better assist. Please send us an email to connect@intervalintl.com, with your ...

#1515604
I will NEVER again deposit my unit with Interval once I have used my week deposited with Interval. I have a Marriott Vacation unit at Newport Coast Villas and I have the club membership, which is an extra fee and when I got that was told this included the Interval...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We would like to hear more of your feedback to help rectify this matter. Please send us an email to connect@intervalintl.com, with ...

2.0
I didn't like
  • Exchange process for points
  • I am so frustrated with our exchange
#1514200
I have made 8 calls now and can't get through to someone. They want to talk about Walmart promotions and other things and when kindly say I am not interested, I just wish to speak to Interval CS and ask a question about my weeks, they say I can't and hang up. Really??...
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Anonymous
Anonymous

Since Marriott has taken over prices have went up and Marriott has taken their properties off the exchange. Why pay for membership fees and get less and pay more.

PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your experience with us. We regret to hear the experience you had with one of our customer service representatives. We strive to provide our membe...

#1506837
My 3 children and their families decided to go on a vacation to Aruba in January. I requested 2 of my weeks with a upgrade to a 2 bedroom unit on eagle beach. It is now March and they still tell me there is nothing available. I paid $420.00 to get the weeks out of the...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, and thank you for sharing your feedback. We would like to hear more about your experience to determine if we can assist. Please send us an email to connect@intervalintl...

#1495182
Called to speak about a possible exchange for a two night stay in myrtle beach. Told no availability. She stated because I have premium status she would transform to Priceline for a 75% discount for a reservation on 2/21-2/23. This transfer was not successful the guy...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback regarding an exchange. We regret to hear this and would like to hear more about your experience to determine if we can assist. Please send u...

1.0
#1472938
I had deposited both my 2016 and 2017 timeshare weeks for the Cove at Yarmouth and then did an exchange. I mistakenly told them to use the 2017 week for the exchange. Now they say that the 2016 expired in late 2018 and I have received nothing for the exchange. I wrote...
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Anonymous
David Cantor

I wrote back to Interval citing Pat Taylor's "interest" to give them another chance to remedy the situation. They TOTALLY IGNORED my detailed email - didn't even give me the c...

PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We regret to hear this and would like to hear more about your experience to determine if we can assist. Please send us an email to connect@...

#1469503
They drive me mad. Have deposited 2 weeks when I couldn’t go to my timeshare in Madeira. Every time I’ve tried to book an alternate nothing is ever available, I’ve lost my 2015 deposit and I’m about to lose my 2017 deposit. Strange though I can look at the getaways and...
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

1.0
I didn't like
  • Exchange process is horrible
#1466231
Understand rate for food and beverages, but it doesn't matter whether you vacation in January or December xmas. Price for food doesnt go up over 200/person based on season.
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for your feedback. We would like to hear more about your experience to determine if we can assist with your all-inclusive concerns. Please send us an email to...

#1460248

Contact Interval International Customer Service

Mailing Address:
Interval International
Post Office Box 430960
Miami, Florida 33243-0960
United States
All Interval International Contacts

Interval International Products and Services Reviews

No one answer the phone waited for over an hr
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback with us. We regret to hear the experience you had with exceptionally long on-hold times. This is not always an issue with our custom...

#1454730