We have had a request in with points for a unit in Kauai, HI for nearly 9 months. We have checked back with II on a continual basis and our request is in properly but no match to date.
We are trying to go in June, 2016. The system is nor working for us. We have been a member for nearly 30 years and this is the worst experience we have had with them.
Customer Support has not been able to help us in this matter. We have tried to get into nearly every unit that is listed in Kauai and still no luck.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss "upset with the process." of interval international membership. Interval International needs to issue a full refund according to poster's claims.