Product: Interval International Customer Care Clear all filters (14 of 14 reviews match)
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No one answer the phone waited for over an hr
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PatTaylor
PatTaylor
Interval International Verified Representative

Hello, Thank you for sharing your feedback with us. We regret to hear the experience you had with exceptionally long on-hold times. This is not always an issue with our custom...

Product
Interval International Customer Care
#1454730
As I stated yesterday in my review, I was trying to give my daughter a week at an Interval resort and found that 3 of my banked weeks were expired and I was given no prior notice, and I found that my "platinum" membership had also expired, with no prior notice. I...
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Product
Interval International Customer Care
#1358843
Promised a refund on a get away twice as vwry poor reviews on trip advisor. Cpuld not get an agreement for renovated property. All of a sudden interval would not give a refund. Poor service not trustworthy and do not believe the reviews
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We would like to hear more about your experience to determine if we can assist with a refund. Please send us an email to connect@intervali...

Product
Interval International Customer Care
#1315934
I have inquiries and was placed on hold, I was on hold for a few minutes then the call was dropped.
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PatTaylor
PatTaylor
Interval International Verified Representative

Thank you for sharing your feedback. We regret to hear of your unfortunate experience with a call being dropped. Please send us an email to connect@intervalintl.com, with your...

1.0
Product
Interval International Customer Care
#1270753

Interval International - No complaints, ever

I have been wifh II for over 20 years and in all that time i only had one complaint which was immediately resolved to my satisfaction. My sister is a member as well and she has nocomplaints either.
Product
Interval International Customer Care
#1130450
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We had an exchange set for December on St.Marteen. No need to go into the details. The resort isn't open for business and so we won't be going. The airlines understood our situation and refunded our fares even though we didn't have travel insurance with them. II, on...
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Anonymous
Anonymous

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

Product
Interval International Customer Care
#1111470
Resolved
I have 3 units over 2 weeks (week 40& 41) in Simpson Bay which is uninhabitable due to the storm.I went to bank the 3 and they agreed that the 2 in week 41 were ok to deposit (not considered late due to the circumstances) but the 1 unit week 40 would be accepted as a...
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5.0
South Miami, Florida
Product
Interval International Customer Care
#1106403
So I'm a member of interval international timeshare and let me tell you it's WORSE than RCI!! I join westgate/Interval because they are the only ones that have a Aquarius resort in a certain destination where I'm from. So like a fool, I joined. I'm having a surprise...
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Anonymous
PEMCO

I cannot believe Interval International did not provide the name of the resort at the time you made the reservation. You mentioned you checked your email when you returned ho...

1.0
Product
Interval International Customer Care
#1076044
Just got off the phone with Interval, and I'm annoyed again.I inadvertently used my full week for a shortstay, when I already had a shortstay. Of course, they wouldn't correct it. Even though they purposely have the link all the way at the "bottom"of the page to...
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2.2
Product
Interval International Customer Care
#1031636
I tried to make an exchange online.It was diff but I finally did it, I could not pay for that. I tried 5 times. I got tired. I ham no 46 min on hold and I can not talk to anybody. This has been a bad experience. Now, I can not even find the place That I did select 15...
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1marcy
1marcy

Wow if you are treated like that..I can imagine....I would be treated the same way...Good to knowI'm sorry that is going on with you That'd BAD business!!!!!

1.0
Product
Interval International Customer Care
I liked
  • Better care
#1002851