Product: Interval International Customer Care Clear all filters (9 of 9 reviews match)
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We had an exchange set for December on St.Marteen. No need to go into the details. The resort isn't open for business and so we won't be going. The airlines understood our situation and refunded our fares even though we didn't have travel insurance with them. II, on...
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Anonymous
Anonymous

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

Product
Interval International Customer Care
#1111470
I have 3 units over 2 weeks (week 40& 41) in Simpson Bay which is uninhabitable due to the storm.I went to bank the 3 and they agreed that the 2 in week 41 were ok to deposit (not considered late due to the circumstances) but the 1 unit week 40 would be accepted as a...
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5.0
Interval International South Miami, Florida
Product
Interval International Customer Care
#1106403
So I'm a member of interval international timeshare and let me tell you it's WORSE than RCI!! I join westgate/Interval because they are the only ones that have a Aquarius resort in a certain destination where I'm from. So like a fool, I joined. I'm having a surprise...
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Anonymous
PEMCO

I cannot believe Interval International did not provide the name of the resort at the time you made the reservation. You mentioned you checked your email when you returned ho...

1.0
Product
Interval International Customer Care
#1076044
Just got off the phone with Interval, and I'm annoyed again.I inadvertently used my full week for a shortstay, when I already had a shortstay. Of course, they wouldn't correct it. Even though they purposely have the link all the way at the "bottom"of the page to...
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2.2
Product
Interval International Customer Care
#1031636
I tried to make an exchange online.It was diff but I finally did it, I could not pay for that. I tried 5 times. I got tired. I ham no 46 min on hold and I can not talk to anybody. This has been a bad experience. Now, I can not even find the place That I did select 15...
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1marcy
1marcy

Wow if you are treated like that..I can imagine....I would be treated the same way...Good to knowI'm sorry that is going on with you That'd BAD business!!!!!

1.0
Product
Interval International Customer Care
I liked
  • Better care
#1002851
i thought i wrote this already, but I got so aggravated when we went to Williams-burg, Va..we used a bonus week you offered us. you would think bonuses were good right? Well we found out we spent more on a bonus , then if we would of used one of our weeks ,we had saved...
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2.7
Product
Interval International Customer Care
I liked
  • Room we had
I didn't like
  • I feel i was not told a bonus is not a up grade for what i have
#1001514
Today I got notice that my vacation unit in Myrtle Beach would not be available for my check-in on Sunday.(5 days from now). They state is is related to last months hurricane Matthew damage. I'm a flexible guy and understand things happen, so all I was looking for was...
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Anonymous
PEMCO

I would hope the resort would offer you a replacement week with purchase credits

Product
Interval International Customer Care
#947476
I AM SO DISAPPOINTED WITH THE SERVICES AT THIS COMPANY.WE HAVE GIVEN THEM 5 CITIES TO CHOOSE FROM FOR AN EXCHANGE AND THEY STATE THEY HAVE NO INVENTORY. WHAT ARE THEY DOING TO INCREASE INVENTORY TO MEET THE NEEDS OF THE CUSTOMERS THEY SERVE? THEY HAVE NOT PROBLEM...
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Product
Interval International Customer Care
#936702
I booked an exchange with Interval this year for my daughter for her honeymoon. I expect when using Interval to do exchanges and bookings to know what they are selling, and to read the amenities and promotions, with an understanding, and correctly communicate to the...
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Product
Interval International Customer Care
#690191