Your reps promised us a great holiday deal, We got jack. You took £3000 of our money.
We got a week in a second rate apartment in a second rate resort full of Russians and smarmy reps from your company.
We had to pay our own air fair which cost another £450, When we returned we got a demand for a further £300 to qualify for holidays of your choice(which we were told we would get included in the cost) This is a totally unsatisfactory way of conducting business and if your company was any good you wouldnt have to resort to the sort of sales tactics that you do i.e the scratch card scam, which the next time I am in Fanabe I will highlight to all around. I will also recommend your company to my friends the outlaws who no doubt will be impressed.