Not resolved
Price Affordability
Value for money

I was given 3 "free" guest certificates, but when it came to redeem one of them, I was told I have to pay for the MANDATORY "all inclusive package directly from the resort. I just checked with the Moon Palace in Jamaica for how much the all inclusive package costs on top of my certificate exchange cost.

The certificate would have to be bought for about $200. For the inclusive daily cost, I was quoted $229 a day for one person and I was told that I have to pay for 2 people even though I was the only one going. It is discrimination for solo travelers. It would cost me $3,206 for a week there.

What's the use of owning a timeshare for exchange when I am quoted those kinds of prices? I can go directly to other sites with all inclusive for a fraction of this price. This is a total ripoff. It is absolutely RIDICULOUS.

I can't wait to get rid of my timeshare and get out of those scams.

It is a good thing I did not redeem that certificate and then would have the surprise to pay over $3,000 after the fact. I did find out about this on line for people who had this experience.

This is why I am writing this to warn other Interval International users. I also complained to Interval International directly.

Product or Service Mentioned: Interval International Vacation Ownership.

Reason of review: Pricing issue.

Preferred solution: Don't force Interval International customers to buy all inclusive packages.

I didn't like: Exchange process is horrible.

Company wrote 0 private and 1 public responses to the review from Mar 08.
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I did not book because of the extreme cost. I let Interval International know how I feel. The two stopped communicate with me.

Interval International Verified Representative

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an email to, with your membership information and contact number so that a senior member of our customer service team can connect with you as soon as possible.Thank you,Pat Taylor, Director Customer Experience - Interval International

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