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I have been a member of International Interval for over 15 years and for the past two years, a Platinum Member. Every year, I have been increasingly dissatisfied with the exchange program. This year (2017), I was very upset on not getting an exchange week in Orlando...
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2.8
I didn't like
  • I am so frustrated with our exchange
#1114760
We had an exchange set for December on St. Marteen. No need to go into the details. The resort isn't open for business and so we won't be going. The airlines understood our situation and refunded our fares even though we didn't have travel insurance with them. II, on...
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Anonymous
Anonymous

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

#1111470
DID A MARRIOTT EXCHANGE GAVE THEM 6 PLUS LOCATIONS AND NOBODY EVER CALLS EVERYTHING IS ALWAYS BOOKED AND CANNOT GET INTO ANYWHERE I ASKED FOR THERE IS NEVER ANY URGENCY IN THEIR RESPONSE... OUT OF THE 1000'S OF LOCATIONS THAT CANNOT COME UP WITH SEVERAL OPTIONS, BUT...
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Anonymous
Anonymous

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

1.2
#1109547

Interval International - Worst service

Interval International
#1050550
1.0
Details
There service is useless. I never got an answer I was calling 866-7637568 was on hold 6min never got an answer.877-3232814 couldn't find me. 800-2354000 didn't answer me ether was on hold 4min. Your the worst service I ever experienced. My number is 6198653168. I'm giving them the worst review on my network.
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Customer service
Price Affordability
Staff

Interval International - Ineffective exchange experience. Very disappointed.

Interval International
#1042576
2.0
Details
I have been a member of Interval international for approximately 10 years. They do not fulfil their exchange obligations 75% of the time. I will probibly not renew membership when this one expires. Is this par for interval?
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Customer service
Exchange, Refund and Cancellation Policy
Value for money
Website

Short Review on January 30, 2017

Interval International
#999674
Never heard from them Horrible customer service They have my money that's all they care about Interval is the biggest legal scam ever. This is a clear an present warning to all!
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Short Review on January 17, 2017

Interval International
#992573
2.0
Details
Went to expo in the poconos, gifts that were promised are such a scam. You need to pay so many activation fees, not worth using them. The food voucher is a joke, not 1 restaurant a couple donut & pizza places. Waste of 90 minutes Never again.
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Location
yes and its always hard too exchange.they want to put you in smallers unit.i had a contermation to stay at Marriott beach plase and I was cancel by the resort due to Irma.and I had to make a complait in the bbb.and that was the way that they put attention to my week.I...
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1.0
South Miami, Florida
I didn't like
  • Less exchange more getaway cost
#1107270
I have 3 units over 2 weeks (week 40& 41) in Simpson Bay which is uninhabitable due to the storm. I went to bank the 3 and they agreed that the 2 in week 41 were ok to deposit (not considered late due to the circumstances) but the 1 unit week 40 would be accepted as a...
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5.0
South Miami, Florida
#1106403
Same problems here as others have stated. Interval will not work with long-time customers who's reservation resorts are currently closed with no dates for re-open and closed airports. Think Twice Before Doing Business with Interval International What is interval doing...
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Anonymous
Bdana

The same issue happened to me. However, I was not even notified by II regarding my cancellation. I called 3 times with no resolution other than they are allowing us to reboo...

PatTaylor
PatTaylor

Hello,Thank you for sharing your feedback. We regret to hear this and would like to hear more of your feedback to help rectify this matter.Please send us an email to connect@i...

#1105334
I had a week book at Marriott St Kitt 9/23/2017. Marriott St Kitt closed due to the hurricane so obviously we can not go. I called them to ask for refund back with the fee I paid for close to $400 and they said that they can not refund my money back. I can use that for...
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We are platinum members and booked a vacation for my inlaws using a Getaway....unfortunately, it was to Islamorada on Sept 29. For the past week, I have been calling Interval, Allianz (travel insurance offered by Interval) and the resort itself. Resort says they may...
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Anonymous
Anonymous

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

I liked
  • Room we had
  • Past resort vacations
I didn't like
  • Availability
  • Customer service
#1104031
I purchased a Getaway from Intwrval International for $1700 to stay at the Hyatt in Key West from Sept. 9th to the 15th. Due to hurricane Irma could not go. Alligent cancelled our flight and refunded our money. Interval will not give us a refund or credit. They are...
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Anonymous
Anonymous

We were scheduled in St Maartin and were able to rebook but they made us pay the $400 exchange fee again. I do not think that is right...it was not by our choice to rebook.....

PatTaylor
PatTaylor

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

I had called the hotel directly before the storm and spoke to them. They told me that they were going to evacuate but we should call them back Monday, 9/11. I did but with the destruction, there was no answer. I had also called Interval last week and they said all they...
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1.0
South Miami, Florida
#1099352