Submit ›
or
1.6 Based on 59 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Past resort vacations 5
    • what they advertised 2
    • What they advertised to be true 1
  • Customers don't like
    • Fraudulent promises not fulfilled 18
    • Customer service 10
    • No trading availability 8
Advanced
search
loading...
More Less

I recently booked a cruise with interval international. They failed to inform me that there is an age requirement and continued my booking. When I found there's an age requirement, I called to find my options, they said you can cancel or add someone who is of age. I thought I'll do that but it's going to cost me an extra $400!!! They're not offering any help or discounts for an issue with their website. They shouldn't have even let me book if... Read more

Was this review helpful? 0 0

I went into the site to exchange my 2BR park city ski unit for a one bedroom in Cancun or Playa del Carmen, Mexico Spring of 2017. I searched for a four month span Dec-March. The first day there were only 3 resorts out of 22 that did not charge $120 to $180 per day per guest for mandatory all-inclusive. I should have booked one of the 3 at the time because the following day there were none available. There were about 20 1 BR units within the 3... Read more

Was this review helpful? 0 0

We purchased a getaway to Westgate Lakes Resort in Orlando. We had so many problems with the unit that we are disappointed with our stay. Upon checkin, the safe didn't work, someone had to come and fix that. The ice maker didn't work in the fridge, it took 4 times for someone to get it to work and it still isn't working the way it should. The dishwasher was broken, it took someone 2 times to come fix it. They had to replace the DVD player. ... Read more

Was this review helpful? 0 1

First, you rarely get what you request and wait forever and then vacation time gone by and you're still sitting at home. Seems like an illegal monopoly when Marriott does' give the option to use other time Share companies. Hmmm. I also think Marriott should look into how it is ruining their reputation as well. I asked interval a year in advance to find a week for any time from Jan, Feb, March, April at 3 different marriottos in Maui. Plenty... Read more

Was this review helpful? 1 0

My husband and I were tricked into liatening to their presentation by promising us $500 in free slot play, a free show in planet hollywood,and a few other deals. The $500 was actually a promo slot were you had a chance to win free money. We ended up winning a free photo in front of one milllion dollars. ( unbelievable ) a waste of time!!!!! To top it off, they brought us to thr presentation and didnt even take us back where they picked us up... Read more

Was this review helpful? 0 0

They were unable to fulfill our 2016 request despite putting it in almost a year in advance and giving them a holiday week in Aruba. Called to book that same unit for 2017, customer service was rude and looking to now charge another $198 ON TOP of what we already pay for. They changed their policy in July of 2016, was not notified in any way and will not grandfather us in. They got to use our unit without the fee. Doesn't seem fair. Money... Read more

Was this review helpful? 2 0

I hold a Club Interval Gold membership (points) with II. Last year at an owner update I was offered and application for an II Visa. The hook was that you can redeem rewards points to cover you membership fees. It says that today on their website offer for the card I have. What they do not tell you is that CIG memberships are not part of the rewards. Very few people at customer service are even aware of how the program works and that CIG... Read more

Was this review helpful? 3 0

For 3 years, attempted a exchange. Have prime Marriott in Orlando, pretty bankable. Just wanted to get to a decent US location like South Carolina, or Vail, or Park City. Prime season choices don't come up unless you get the booking 6 months to a year early. Want peak season winter for a ski resort - forgetaboutit. Places like Hilton Head never come up - ever. They tease you with a new South Beach or Manhattan time share, and I pay for... Read more

Was this review helpful? 1 0

My in laws gave us a week of their timeshare. We thought that if we liked it, we could buy one. OMG every single call was handled by extremely inefficient people. At every turn we were charged *** fees and finally we arrived at the resort and our name wasn't there (but they charged us $60 to change the reservation from my mother in law to our name). It's not fair to start a vacation like this! Please DO NOT get involved with this company. They... Read more

Was this review helpful? 3 0

i deposited my 2016 week on 2015 after paying my maintainance. when i checked back this year, i noticed my 2016 week was not able to be traced. i spoke with shawnee river supervisors and claimed that my 2016 was never deposited but my questioned is how come it couldn't be traced through interval international. i feel like no one should assume that it was never deposited since interval international could not even find my 2016 week anywhere. i... Read more

Was this review helpful? 2 1
Did not find what you were looking for?
 
×
You are reading about Interval International.
Filing a new complaint about
×