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On the 8th November 2017 we contacted Interval International on the dedicated Marriott telephone number, shortly after we had returned from Lanzarote after staying at Club Tahiti. This resort is nowhere near the Marriott standard we expect or expected. We contacted...
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1.1
Costa Teguise, Canary Islands
I didn't like
  • It is clear that partner properties are inferior
  • Customers are simply offered anything to achieve a booking
#1145879
On the 8th November 2017 we contacted Interval International on the dedicated Marriott telephone number, shortly after we had returned from Lanzarote after staying at Club Tahiti. This resort is nowhere near the Marriott standard we expect or expected. We contacted...
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PatTaylor
PatTaylor

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

#1145876
We got a call over the phone to extend our membership. We were told if we got rid of our timeshare we would get a prorated refund. Lies, lies and more lies. We are not getting a prorated refund. Much less. Do not believe anything they tell you verbally. I wish we had...
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PatTaylor
PatTaylor

Hello, Thank you for your feedback. We regret to hear this and would like to learn more about your experience to determine if we can assist. Please send us an email to connect...

#1133518

Interval International - No complaints, ever

Interval International
#1130450
I have been wifh II for over 20 years and in all that time i only had one complaint which was immediately resolved to my satisfaction. My sister is a member as well and she has nocomplaints either.
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Interval International - Worst service

Interval International
#1050550
1.0
Details
There service is useless. I never got an answer I was calling 866-7637568 was on hold 6min never got an answer.877-3232814 couldn't find me. 800-2354000 didn't answer me ether was on hold 4min. Your the worst service I ever experienced. My number is 6198653168. I'm giving them the worst review on my network.
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Customer service
Price Affordability
Staff

Interval International - Ineffective exchange experience. Very disappointed.

Interval International
#1042576
2.0
Details
I have been a member of Interval international for approximately 10 years. They do not fulfil their exchange obligations 75% of the time. I will probibly not renew membership when this one expires. Is this par for interval?
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Customer service
Exchange, Refund and Cancellation Policy
Value for money
Website

Short Review on January 30, 2017

Interval International
#999674
Never heard from them Horrible customer service They have my money that's all they care about Interval is the biggest legal scam ever. This is a clear an present warning to all!
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do not buy into a timeshare that uses Interval International /Diamond Resorts ~ Buyer BEWARE... On 3 separate occasions I've done exchanges all short terms. My home resort is the Hacienda Encantada in Mexico. I bought a room with two queens, bathroom, kitchen, water...
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PatTaylor
PatTaylor

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

#1127626
I purchased an exchange week in St Marten and purchased a second week through a Getaway for November. Due to Hurricane Irma Interval cancelled and refused to refund because I didn't take their insurance. I have insurance through my credit card for medical, accidents or...
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PatTaylor
PatTaylor

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

#1117781
I have been a member of International Interval for over 15 years and for the past two years, a Platinum Member. Every year, I have been increasingly dissatisfied with the exchange program. This year (2017), I was very upset on not getting an exchange week in Orlando...
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2.8
I didn't like
  • I am so frustrated with our exchange
#1114760
We had an exchange set for December on St. Marteen. No need to go into the details. The resort isn't open for business and so we won't be going. The airlines understood our situation and refunded our fares even though we didn't have travel insurance with them. II, on...
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Anonymous
Anonymous

Hello,Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an ema...

#1111470
DID A MARRIOTT EXCHANGE GAVE THEM 6 PLUS LOCATIONS AND NOBODY EVER CALLS EVERYTHING IS ALWAYS BOOKED AND CANNOT GET INTO ANYWHERE I ASKED FOR THERE IS NEVER ANY URGENCY IN THEIR RESPONSE... OUT OF THE 1000'S OF LOCATIONS THAT CANNOT COME UP WITH SEVERAL OPTIONS, BUT...
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Anonymous
Anonymous

Hello, Thank you for sharing your feedback. We regret to hear of your experience and would like to hear more of your feedback to help rectify this matter. Please send us an em...

1.2
#1109547
yes and its always hard too exchange.they want to put you in smallers unit.i had a contermation to stay at Marriott beach plase and I was cancel by the resort due to Irma.and I had to make a complait in the bbb.and that was the way that they put attention to my week.I...
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1.0
South Miami, Florida
I didn't like
  • Less exchange more getaway cost
#1107270
I have 3 units over 2 weeks (week 40& 41) in Simpson Bay which is uninhabitable due to the storm. I went to bank the 3 and they agreed that the 2 in week 41 were ok to deposit (not considered late due to the circumstances) but the 1 unit week 40 would be accepted as a...
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5.0
South Miami, Florida
#1106403