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1.0

1 week exchange at Mayan Palace, Riviera Mayan, Playa Del Carmen, Mexico. Beautiful resort, food great, people nice with 5 hotels.

But Interval stuck us in the dump of the resort and continue to rip off members with rundown properties. Midget TVs with heads cutoff, shower head coming out of wall, air conditioner rattling, and above all mold smell permeating the room which made my wife ill after we got home. And the rep pestered us twice to upgrade with Interval. Interval should take this dump out of the rotation.

I'll let them know about this pitiful week. Finished with this second rate company.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Interval International Cons: Customer service.

Location: Wyndham, Virginia

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