Interval International Complaints and Reviews

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Interval International
Main address: Post Office Box 430960 33243-0960 Miami Florida
888-784-3447, 305-667-5321, http://www.intervalworld.com/web/cs?a=80
  • 86+3 mobile complaints
  • $120K claimed losses
  • $1.4K average
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  • 1 day ago
  • Hotels and Resorts
  • Interval Exchange Tracker
  • 24

We received a call to come to a dinner to hear about all the opportunities interval could offer us. I had belonged to RCI but they could never give me my exchange unless it was 2 yrs in advance. Any way once we arrived they basically told us that our time share which is a 5 star 1 bedroom was worthless to exchange Butttt if we payed 98.00 a month until we reached 9,500.00 dollars it would... Read more

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  • Nov 17
  • Hotels and Resorts
  • Palm Desert, California
  • Hotel Accommodation
  • 41

CHECK IN IS 6 MILES FROM RESORT...TOTALLY INCONVENIENT. OUR SAFE DOESN'T WORK....TOLD TO NOT USE IT AS THEY ARE HAVING PROBLEMS WITH ALL SAFES AND IF WE GET INTO THE SAFE WE MAY NOT BE ABLE TO RETRIEVE OUR TRAVEL DOCUMENTS WHEN IT'S TIME TO DEPART. WHAT?????? WE WANT TO INVITE GUESTS TO OUR CONDO AND NO ONE CAN GIVE US AN ANSWER AS TO HOW THEY CAN ACCESS THE GATE, UNLESS WE PERSONALLY WALK OUT... Read more

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  • Nov 12
  • Hotels and Resorts
  • Calgary, Alberta
  • Timeshare Program
  • 2
  • 2
  • 296

No, I would not recommend you invest in either Interval International or RCI. We spent almost $10,000 per timeshare program - converting our resort to points so that we could swap all over the world. We were given this big pitch of how easy it is to swap and how much value we can get for the points but this is misleading and bogus. In both timeshare programs, we are seeing over and over again... Read more

Was this review helpful? 4 0

Since getting this terrible plan I have NEVER had success booking a property. I went so far as to ask when any available weekend would be available, ever, and was told nothing was available. What a joke!!! Add comment

     

  • Oct 19
  • Travel Agencies
  • Gros Islet, Gros-Islet
  • Resort Booking
  • 1130

===============================================I had booked a vacation for my wife and me to Bay Gardens Inn in St. Lucia for Sept. 20th-27th. When we arrived we were told our reservation was cancelled. When I contacted II customer no service I was told that I cancelled it. here's the background: After I made the reservation, I received a letter from a Med.specialist saying that they wanted to... Read more

Was this review helpful? 6 0

     

  • Oct 15
  • Hotels and Resorts
  • Resort Refund
  • 307

So, if your resort for an upcoming stay is closed because of the September hurricane, Interval will NOT refund your fee. They say they offer alternative accommodations, but will extract ANOTHER fee from you, if anything is available. If you want to wait til your resort is reopened, too bad. They won't let you use a certificate after its original expiry date, even if the resort you booked wont be ... Read more

Was this review helpful? 1 0

     

  • Oct 06
  • Hotels and Resorts
  • San Juan Capistrano, California
  • Vacation Dates Change
  • 629

I also went through Interval for vacation in Cabo staying at Casa Dorada Medano Beach . I was told you did not take out Insurance so you get no refund .I told them I do not want a refund just change the dates ,they said no .So I called Casa Dorada and they told me to contact Interval. I have stayed at Casa Dorada for many years since they opened and spent thousands of dollars and also sent... Read more

Was this review helpful? 3 4

     

  • Oct 03
  • Hotels and Resorts
  • Vacation Service
  • 673

I've had my time share since 2004 and I have taken vacation , but always had to call several time to get the vacation done I hate the run around which I think they do that. I want a vacation for June of 2015 and that is my last time I am going. Due to Illness in the family that will prevent us from going again. I have told this to the young lady I spoke to and of course too two other gentlemens... Read more

Was this review helpful? 6 1

     

  • Oct 02
  • Hotels and Resorts
  • Booking Discount
  • 341

Tried to access web site for Interval International to book a getaway site which I was told had a special promotional price reduction of $50.00.Tried for three days and could not sign in. Called customer service and was given a number to call for computer support to log in. After tech tried for 1 hour to correct issue was told could not determin what the problem effecting sign in was. I then... Read more

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  • Sep 30
  • Hotels and Resorts
  • Positive Experience
  • 1154

Waited seven months for availability in Oahu, Hawaii. Finally received a call from Interval. Hooray there's an opening. The hotel is touted on their site as "a modern high rise". There were mixed reviews, but we decided to take it since we were meeting friends on the island and the date was set. So we arrive after 10PM and pulled into the underground garage. We're directed to the 4th floor, where... Read more

Was this review helpful? 7 0
 
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