Interval International Complaints and Reviews

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Interval International
Main address: Post Office Box 430960 33243-0960 Miami Florida
888-784-3447, 305-667-5321, http://www.intervalworld.com/web/cs?a=80
  • 83+2 mobile complaints
  • $110K claimed losses
  • $1.4K average
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  • 2 days ago
  • Travel Agencies
  • Gros Islet, Gros-Islet
  • Resort Booking
  • 137

===============================================I had booked a vacation for my wife and me to Bay Gardens Inn in St. Lucia for Sept. 20th-27th. When we arrived we were told our reservation was cancelled. When I contacted II customer no service I was told that I cancelled it. here's the background: After I made the reservation, I received a letter from a Med.specialist saying that they wanted to... Read more

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  • Oct 15
  • Hotels and Resorts
  • Resort Refund
  • 100

So, if your resort for an upcoming stay is closed because of the September hurricane, Interval will NOT refund your fee. They say they offer alternative accommodations, but will extract ANOTHER fee from you, if anything is available. If you want to wait til your resort is reopened, too bad. They won't let you use a certificate after its original expiry date, even if the resort you booked wont be ... Read more

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  • Oct 06
  • Hotels and Resorts
  • San Juan Capistrano, California
  • Vacation Dates Change
  • 364

I also went through Interval for vacation in Cabo staying at Casa Dorada Medano Beach . I was told you did not take out Insurance so you get no refund .I told them I do not want a refund just change the dates ,they said no .So I called Casa Dorada and they told me to contact Interval. I have stayed at Casa Dorada for many years since they opened and spent thousands of dollars and also sent... Read more

Was this review helpful? 3 3

     

  • Oct 03
  • Hotels and Resorts
  • Vacation Service
  • 372

I've had my time share since 2004 and I have taken vacation , but always had to call several time to get the vacation done I hate the run around which I think they do that. I want a vacation for June of 2015 and that is my last time I am going. Due to Illness in the family that will prevent us from going again. I have told this to the young lady I spoke to and of course too two other gentlemens... Read more

Was this review helpful? 2 1

     

  • Oct 02
  • Hotels and Resorts
  • Booking Discount
  • 200

Tried to access web site for Interval International to book a getaway site which I was told had a special promotional price reduction of $50.00.Tried for three days and could not sign in. Called customer service and was given a number to call for computer support to log in. After tech tried for 1 hour to correct issue was told could not determin what the problem effecting sign in was. I then... Read more

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  • Sep 30
  • Hotels and Resorts
  • Positive Experience
  • 714

Waited seven months for availability in Oahu, Hawaii. Finally received a call from Interval. Hooray there's an opening. The hotel is touted on their site as "a modern high rise". There were mixed reviews, but we decided to take it since we were meeting friends on the island and the date was set. So we arrive after 10PM and pulled into the underground garage. We're directed to the 4th floor, where... Read more

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  • Sep 30
  • Hotels and Resorts
  • Resort Change
  • 249

The 2 Times I used Interval they low balled our exchanges. The first time was in Aruba when we requested a couple of high rise resorts. II said one of the resorts was undergoing renovations and therefore said to not go there. The next resort we suggested did not have availability according to aiming. This was a lie as we were told they were onlly half occupied by other guests that stayed there.... Read more

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  • Sep 27
  • Hotels and Resorts
  • Palo Cedro, California
  • Resort Reservations
  • 1
  • 1
  • 252

Members for over 18 yes/ never have gotten a resort we've requested /spent wat took much $$$ lost weeks .its been a shame retreat ever joining!!!when calling always on hold !!!!! Forever!!! They talk in circles around you making it even more confusing !!! Why???I don't even want to attempt it just turns into frustration !! Over and over again! I have to much $$ into it can't sell it for even... Read more

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  • Sep 25
  • Travel
  • Cabo San Lucas, Baja California Sur
  • Time Share Trades
  • 245

this is a greedy company existing on mistakes! first of all the airlines are making concessions for the hurricane in cabo but interval says to bad! so im put in a position of having to go to a resort that says they are existing on generators. the town is in shambles with rioting and looting. this is of no fault of mine. so i try to get another week elsewhere and they say it will be another... Read more

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  • Sep 23
  • Hotels and Resorts
  • Austin, Texas
  • Hotel Booking
  • 1
  • 1
  • 170

I bought a dreamvacationweek, which is affiliated with Interval International. I called to see what help they might get me if my hotel is still not up and running. Their response -- nothing. Too bad, too sad. Call someone else. They would not refund my money or help me get another property. I have never heard of such practices. I would like to urge a class action lawsuit against them if... Read more

Was this review helpful? 5 0
 
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