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  • Customers like
    • what they advertised2
    • Past resort vacations2
    • What they advertised to be true1
  • Customers don't like
    • Fraudulent promises not fulfilled10
    • Customer service5
    • Less exchange more getaway cost3

Always had great experience with Interval International. Had a great time in Hawaii and Cabo, the places we stayed exceed my expectations. Please do your homework before you pick the hotel because all the information you need is available online. Add comment

  • May 20
  • Hotels and Resorts
  • Timeshare Exchange Program
  • 145
  • REVIEW RATING 4/5

I've been with this company now for 12 years. Travelled through exchanges with them to Mexico numerous times, Dominican Republic, St. Maarten, Puerto Rico, Orlando, at least 8 different properties, and used many getaways. NONE are even 1/2 as nice as my home resort. The getaways I don't mind because they are often really cheap ... I mean one time $199 for a one bedroom condo on beach in PV... Read more

Was this review helpful? 1 0

I deposited for next year. I put in for the week. Interval took the money then canceled my trip. Interval sends an email with a certificate for next year but I have to pay an extra redemption fee!?! How about giving me my money back!! What a rip off. I'm so pissed!!! Add comment

  • May 11
  • Hotels and Resorts
  • Melbourne, Florida
  • Timeshare Exchange Program
  • 296
  • REVIEW RATING 5/5

Last October I booked a week at Juniper Springs Resort in Mammoth Lakes CA. for three lady friends and myself. Upon checking in the unit was NOT like the pictures from the Interval website....which I had printed copies of the unit. However, we decided we would just tolerate the place even though the sofa was lumpy and dirty, lamps wouldn't work, a hairdryer almost blew up in my face, the... Read more

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  • May 04
  • Hotels and Resorts
  • Aurora, Colorado
  • Timeshare
  • 336
  • REVIEW RATING 5/5

When you buy a timeshare the sales representatives tell a very different story of how trading your timeshare works. After listening to them, you believe you can go anyplace they have in their catalog and at basically anytime, especially if you have a Red week. As some have indicated on this site, the only places you can go at the drop of a hat are places that are not highly desired. If you really... Read more

Was this review helpful? 4 0

  • May 02
  • Hotels and Resorts
  • Stuart, Florida
  • Vacation Booking
  • 179
  • REVIEW RATING 4/5

Never can seem to get the time and place I want In addition the unit size I deposit is a 2 bedroom and I always end up with a studio and have to pay pay a fee as well. NO VALUE WHATSOEVER! it is always a complicated back and forth dealing with Interval reservation services in order to book a vacation stay and I find the getaways have all the locations available but you are having to pay... Read more

Was this review helpful? 0 1

  • Apr 22
  • Hotels and Resorts
  • Royersford, Pennsylvania
  • Exchange Policy
  • 2
  • 2
  • 176
  • REVIEW RATING 4/5

I'm also having tough times making exchanges. The only way I've gotten to take vacations where I want to go is to buy a getaway. So, Im paying fees that are almost $900 and I can't get my exchange and am PAYING to travel. I'm getting great deals but I rather pay mothing on top of my $900 and that doesn't include the exchange fee I also have to pay Read more

Was this review helpful? 0 0

  • Apr 17
  • Hotels and Resorts
  • Carmel, California
  • Membership
  • 278
  • REVIEW RATING 4/5

I spent over $400 for a platinum exchange membership and another $180 for an upgrade to a two bedroom unit. When I tried to cancel they said no money refunded whatsoever and to top it off no one informed me that I could have my money back with a 24 Hour time frame. OUTRAGEOUS!!! I wished to trade my week in for another week, they want to charge me another $180 just to switch weeks. Terrible room... Read more

Was this review helpful? 0 1

  • Apr 15
  • Hotels and Resorts
  • Bellflower, California
  • Timeshare
  • 225
  • REVIEW RATING 4/5

I certainly have had my share of challenges with timeshare availability and interval As A whole. Many resorts are now all inclusive additional fees required many of them seemingly beautiful but almost all don't support more than 2 people per room problematic without a doubt. Those vacations are costly especially of there is a need for more than one studio or bedroom. I have been overall very... Read more

Was this review helpful? 1 0

  • Apr 13
  • Hotels and Resorts
  • Hudson, New Hampshire
  • 135
  • REVIEW RATING 4/5

I was put on hold for 1 hr by a customer service person!!!! I called back twice and no help. This is the worst customer service company!!! I continued to try to speak to someone. There was no one empowered to do anything. I was told to speak with customer relations. They don't answer their phone. Not a good service plan to dump a customer to the "customer relations" group who never answers their... Read more

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