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  • Customers like
    • Past resort vacations4
    • what they advertised2
    • What they advertised to be true1
  • Customers don't like
    • Fraudulent promises not fulfilled12
    • Customer service8
    • No trading availability4

I bought my timeshare during a presentation in cancun mexico in 2012. I have had been making payments for three years and still have not been able to exchange to any of the hotels that i have wanted too. The one time i used the timeshare i had to buy a getaway so what is the advantage of owning a timeshare? Worst decision ever was to buy a timeshare Add comment

  • Aug 28
  • Hotels and Resorts
  • Auckland, Auckland
  • Timeshare
  • 139
  • REVIEW RATING 4/5

We had a timeshare through Interval International for many years. However, we eventually worked out that we had no further use for our timeshare as our family became more and more dispersed. It was quite good while it lasted However several years, we left Interval and disposed of our timeshare. The annual payments had grown substantially. Even though we have left so long ago, we keep getting... Read more

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  • Aug 27
  • Hotels and Resorts
  • Lancaster, Ohio
  • Timeshare Exchange
  • 100
  • REVIEW RATING 4/5

I booked an exchange with Interval this year for my daughter for her honeymoon. I expect when using Interval to do exchanges and bookings to know what they are selling, and to read the amenities and promotions, with an understanding, and correctly communicate to the customer what they will be receiving with their reservation. When making the reservation with Interval, I was quoted amenities that... Read more

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  • Aug 25
  • Hotels and Resorts
  • Los Angeles, California
  • Timeshare Trade Program
  • 1
  • 1
  • 134
  • REVIEW RATING 4/5

We banked our 2 weeks of our Timeshare with Interval in November 2014 requesting 2 units in Hawaii (we were very open to summer timeframe but needed 2 units as we were taking our 12 and 16 year old nieces.) I paid the additional $59.00 for both weeks to be able to make up to 3 changes. I got notification on the 17th that I had ONE unit confirmation. I called and explained AGAIN that there would... Read more

Was this review helpful? 0 1

Worst accommodations ever in cape cod. Ants, broken down murphy beds,smelly rooms, you name it the place should be demoed. Exchange fee keeps climing and availabe resorts gets less. Should have not purchased this time share Add comment

  • Aug 08
  • Hotels and Resorts
  • Orlando, Florida
  • Interval International Vacation Exchange Network
  • 324
  • REVIEW RATING 5/5

Received email from II to take advantage of offer. We have been members for almost 20 years and have used them very little other than for exchanges. We decided to take the offer and paid the $306 for studio. Well were we surprised, I have stayed at Motel 6 with better than what II got us. The room is so small you can not keep your suitcase open, the closet door jams, and the place looks like a... Read more

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  • Jul 28
  • Hotels and Resorts
  • Interval International Getaways
  • 433
  • REVIEW RATING 5/5

I have used II for exchanges for 10 years---results have always been to my satisfaction. Only thing I can complain about is that no matter when you make a reservation you always get put on a wait list and have to pay a fee. Destinations have always been 5 star and two BR units---ie; Marriott Newport Beach villas. I am a Gold member--don't really know if that helps or pays any dividends. Since I... Read more

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  • Jul 28
  • Hotels and Resorts
  • Richmond, Virginia
  • Interval International Vacation Ownership
  • 1
  • 1
  • 257
  • REVIEW RATING 4/5

Do not buy into Gold Key or Interval. They lie to you saying you can use frequently and that short stays are available all the time. No no no!! I call and call and never get either unless it's middle of the winter. The poor customer service folks have to be the front line for greedy, lying Corporate Owners who don't care about anything other than how much they can rip you off for and suck you dry... Read more

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  • Jul 17
  • Hotels and Resorts
  • Sacramento, California
  • Interval International Membership
  • 3
  • 3
  • 607
  • REVIEW RATING 5/5

My wife and I joined Welk resorts in June of 2015. In July we finally got our II membership number and immediately started looking into a free week and upgrade from Welk Resorts. Being very excited to go somewhere very nice we contacted II to make a reservation. First we tried to go to Hawaii. II had nothing at all. I will give it to them that wanting to go in October might be unheard of. We then... Read more

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  • Jul 16
  • Hotels and Resorts
  • Queenstown, Otago
  • Interval International Vacation Exchange Network
  • 226
  • REVIEW RATING 4/5

We submitted a request to get a reservation in New Zealand and after 18 months they could not get it done. They said they did not have the inventory to get the reservation. That doesn't work. That is poor management techniques. When we called with Green American Dollars we had no problem getting a reservation. So, I cancelled our request with Interval and paid for it with American Dollars. ... Read more

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