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1.8 Based on 53 reviews
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  • Customers like
    • Past resort vacations 5
    • what they advertised 2
    • What they advertised to be true 1
  • Customers don't like
    • Fraudulent promises not fulfilled 18
    • Customer service 9
    • Nothing to offer 7

Been a member for way too long! They NEVER HAVE ANYTHING AVAILABLE for exchange. The only places they offer are places that you would never consider. They just take your money and offer nothing in return! For several years, I just pay astronomical fees and constantly give my exchange week back to them... Cause there is never anything available. THIS HAPPENS YEAR AFTER YEAR! If you buy into this company you are just donating your money to them! I... Read more

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This is the worsed hotel we have been too And they said it was 5 stars resort

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I requested Ocean Watch Aug 2015 and sent 134.00 for the request I was told I was on a priority list till today I have no availability for the 2 week dates I requested at this Marriot or any other hotel.I wonder how much money in intrest that Interval is investing from all the request fees that they have, and are not getting the vacations that are being requested i think some news channel should look into this scam i will futher this complaint... Read more

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Be sure to file your complaints about this company with Better Business Bureau (company HQ in FL). In the time to post to this site, you can also post your complaint to BBB. And always vet a company before investing. Save yourself the money and the headache, and pay it forward by filing complaints for someone else to see your experiences. The sales experience is to pressure you to make that decision right then and there - without benefit of... Read more

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DO NOT GIVE ANY INFORMATION TO THIS COMPANY. BEWARE! COMPLETE FRAUD. Got a random phone call from this company that just lied to get your credit card information over the phone. I fell for this hard and now I've learned to just hang up and never deal with these type of people. They just stole $800 CDN from me by lying through the phones saying they would extend the offer without charge and then calling back saying that they never said that.... Read more

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No Standards required to put resort in the exchange. Sunset Point 1 at Still Waters Resort in Dadeville, AL. hasn't had an update probably since it was built many, many years ago. Critters have chewed holes through the siding, the steps and front porch is rotted. Black, yes black, porcelain tubs, sink, toilet and bidet! Brass fixtures and mirrored walls in the whole master bath! Furniture is old and falling apart. No windows have screens, and... Read more

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Upset with Interval international timeshare exchange. Took out the insurance for possible need to cancel and rebook. When I needed to use it was told I has 2years to rebook. Not true. I lost $175 exchange fee plus $49 insurance cost plus my $650 maintenance fee because of a detail they forgot to tell me on the phone. You need to rebook before the week you cancelled!!!!! BEWARE.

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Just had the misfortune to listen to some of the sales patter when on holiday at costa teguise in lanzerote. They got unpleasant when I made it clear I would not be sighning anything on the day calling me *** and narrow minded. Do yourself a favour and stay well away from this appauling company.

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This company has poor choices for vacations, and will not work with you if you have to cancel due to any type of emergency, even if you have travel insurance with their partner. The two of them bounce you back and forth, and you lose all your money. What a scam.

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Exchanged to Bay Gardens St Lucia. We were surprised to see it on as exchange and no all inclusive sign next to resort like it is when it's posted as getaway. So we thought foolishly we got lucky and grabbed it, our first mistake. The resort had no reservation for us and decided to charge us over $2000 for meal plan? Or Getaway? We are still investigating but one thing for sure II has probably scammed us out of over $ 2000 they cannot be... Read more

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