2.1
  • what they advertised2 votes
  • Past resort vacations2 votes
  • Customer service manager1 votes
  • Fraudulent promises not fulfilled9 votes
  • Customer service5 votes
  • Less exchange more getaway cost3 votes
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I'm also having tough times making exchanges. The only way I've gotten to take vacations where I want to go is to buy a getaway. So, Im paying fees that are almost $900 and I can't get my exchange and am PAYING to travel. I'm getting great deals but I rather pay mothing on top of my $900 and that doesn't include the exchange fee I also have to pay Add comment

  • Apr 17
  • Hotels and Resorts
  • Carmel, California
  • Membership
  • 126
  • REVIEW RATING 4/5

I spent over $400 for a platinum exchange membership and another $180 for an upgrade to a two bedroom unit. When I tried to cancel they said no money refunded whatsoever and to top it off no one informed me that I could have my money back with a 24 Hour time frame. OUTRAGEOUS!!! I wished to trade my week in for another week, they want to charge me another $180 just to switch weeks. Terrible room... Read more

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  • Apr 15
  • Hotels and Resorts
  • Bellflower, California
  • Timeshare
  • 119
  • REVIEW RATING 4/5

I certainly have had my share of challenges with timeshare availability and interval As A whole. Many resorts are now all inclusive additional fees required many of them seemingly beautiful but almost all don't support more than 2 people per room problematic without a doubt. Those vacations are costly especially of there is a need for more than one studio or bedroom. I have been overall very... Read more

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  • Apr 13
  • Hotels and Resorts
  • Hudson, New Hampshire
  • 73
  • REVIEW RATING 3/5

I was put on hold for 1 hr by a customer service person!!!! I called back twice and no help. This is the worst customer service company!!! I continued to try to speak to someone. There was no one empowered to do anything. I was told to speak with customer relations. They don't answer their phone. Not a good service plan to dump a customer to the "customer relations" group who never answers their... Read more

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Was promised a free week if I prepaid my membership. But NOT TRUE Add comment

  • Apr 02
  • Hotels and Resorts
  • Omaha, Nebraska
  • Timeshare Reservation
  • 396
  • REVIEW RATING 5/5

You buy a timeshare to spend time with friends and family and get caught up and buy into Interval International. I mean you don't want to always visit the same resort even though it is wonderful. You want to visit different places. Then the time comes where you deposit a week and want to book a vacation. They tell you that you can only book out 45 days from the date of travel (not convenient).... Read more

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  • Apr 01
  • Hotels and Resorts
  • Billings, Montana
  • Timeshare Resort
  • 301
  • REVIEW RATING 4/5

We arrived at our resort in the evening of February 20, 2015 and had a 2 bedroom 2 bath condo which was to have a fully equipped kitchen. There were no dishes, glasses, silverware, coffee pot etc. We had to ask for each little thing. Since there were 3 of us they brought us 3 plates, utensils, & glasses. Obviously you would need more than that for a 2 week stay. One owner was moved 3 times... Read more

Was this review helpful? 0 1

  • Mar 26
  • Travel Agencies
  • Rogers, Arkansas
  • Timeshare
  • 1
  • 1
  • 605
  • REVIEW RATING 5/5

So Let's see: First you buy an expensive timeshare, great right? ($40,000.00 beach front Newport Beach, CA. Then (all excited) you join Interval International. First year comes and goes (oh with a $1,500.00 Maintenance and Tax bill) Finally you have banked your week. You're ready for a vacation, so you start looking for winter destinations for skiing and you start a search. Result; oh maybe... Read more

Was this review helpful? 3 3

  • Mar 25
  • Hotels and Resorts
  • Falmouth, Massachusetts
  • Timeshare
  • 331
  • REVIEW RATING 5/5

I have been an Interval International / Interval World Timeshare owner for almost 20 years. Every year it gets more and more difficult to deposit and use vacation time / weeks with them. But, my maintenance fee creeps up each and every year. It started out around $400 a year and now it is approaching $700 a year. This year I deposited my week, #12 , in early January. Rec'd a notice I needed to... Read more

Was this review helpful? 3 0

  • Mar 15
  • Travel Agencies
  • Newbury Park, California
  • Timeshare
  • 1
  • 1
  • 371
  • REVIEW RATING 4/5

We paid 25K for our timeshare (ripoff) While our home timeshare is workable - Interval has always been difficult & a fight The software they use will not allow you to choose the nicer places - even if you are a platinum member w/5-start resort exchange When you call - it's like they are doing you a favor, forget the fact that we paid Now they've found newer ways for you to pay Even when they... Read more

Was this review helpful? 1 3

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