2.3
  • Customer service manager1 votes
  • Manager taking full responsibilty1 votes
  • What they advertised to be true1 votes
  • Fraudulent promises not fulfilled4 votes
  • No email response2 votes
  • Customer service1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • 2 hours ago
  • Hotels and Resorts
  • Toronto, Ontario
  • Timeshare Program
  • 1

Each year I received a bonus week from Interval International to travel somewhere with an expiry date of February the following year - they didn't let us know until December the year before - so we scrambled trying to find something on their exclusive list of places ... there were many places listed but when you clicked to see what was actually available - nothing was ever available but ... Read more

Was this review helpful? 0 0

  • Jan 21
  • Travel Agencies
  • Charlotte, North Carolina
  • Timeshare
  • 66
  • REVIEW RATING 4/5

Talked to at least 3 different people and was given different information about my available weeks and how they can be used/saved. I called to make a reservation and the "recording" said I would receive a call back within 24 hrs….That is not acceptable. I work and cannot just answer the phone at your convenience. If I miss the call where do I get placed on the call back list. Very... Read more

Was this review helpful? 0 0

  • Jan 20
  • Hotels and Resorts
  • Collegeville, Pennsylvania
  • Hotel Reservation
  • 68
  • REVIEW RATING 4/5

Have had interval since 2012 & never had an issue. This year I tried to put in a request & noticed I couldn't adjust my unit size. This is something we've always done. So I called & was on hold forever. Sent an email & my first response was "that's our policy. " Sent another email with proof (screenshots) showing that I did in the past. Was told this would take a multi... Read more

Was this review helpful? 0 0

  • Jan 17
  • Travel Agencies
  • Montpelier, Vermont
  • Exchange Vacation
  • 116
  • REVIEW RATING 4/5

I think we have all noticed that Interval International has really lost their trading power over the past few years. One thing they have done to try to improve their service is offer "E-Plus" retrade assurance so that if you need to change your dates you can. DON'T waste your time purchasing this product!!!! It sounds like it offers you flexibility, but if they send you your confirmation within... Read more

Was this review helpful? 0 0

  • Jan 14
  • Hotels and Resorts
  • New York, New York
  • Cruise Reservation
  • 75
  • REVIEW RATING 4/5

CANCELLED MY CRUISE RESERVATION WAS TOLD BY THE REP THAT I WOULD SEE MY FULL REFUND WITHIN 7-10 BUISNESS DAYS HA WHAT A JOKE IT HAS BEEN WAY PAST 7-10 BUISNESS DAYS AND STILL HAVENT RECIVED MY FULL REFUND WHEN I CALLED TO SPEAK TO A SUPERVISOR ELLIO ROSALEZ #5658 HE SEEMED TO BE ANNOYED THAT I ASKED FOR HIS FULL NAME TOLD ME IT HAS BEEN PROCESSED BUT STILL NO REFUND I AM SOOO FUSTRATED WITH THIS... Read more

Was this review helpful? 0 0

  • Jan 10
  • Hotels and Resorts
  • Ocean Township, New Jersey
  • Timeshare Exchange
  • 1
  • 1
  • 154
  • REVIEW RATING 4/5

Submitted request to exchange and never got fulfilled in 4 1/2 months Disappointed in their results= my first request I hope this is not going to be an example of their ability to get you a place. My due date is 3 weeks away to leave and they have not called back to say they can find something for me.This is an exchange for a property I "own" in AC which they told me was the 3rd hottest area and... Read more

Was this review helpful? 1 1

  • Jan 09
  • Hotels and Resorts
  • Woodburn, Oregon
  • Resort Booking
  • 95
  • REVIEW RATING 4/5

I held for 2 hr 45 min for response for someone to take a request for me. The web site has changed and is nearly impossible to use online, so I am forced to use the phone. I have deposited weeks, Accommodation Certificates, but unable to talk to anyone about this because I am put on hold for up to 1 hour before I hung up and tried again. All told, it is impossible to use my weeks and II sells... Read more

Was this review helpful? 0 1

  • Jan 08
  • Hotels and Resorts
  • Bedford, Texas
  • Timeshare
  • 106
  • REVIEW RATING 4/5

They are always taking an interval, you can't get anything, you can't get anyone, you can't use you booked time share, you can't get help. Do Not get involved it's all a SCAM. They are only after your money and your Time Share, once they have it you are out in the cold with nowhere to go. I have lost one week of my time share by placing it for exchange with this terrible company. I was unable to... Read more

Was this review helpful? 0 0

  • Dec 29, 2014
  • Hotels and Resorts
  • Littleton, Colorado
  • Timeshare Exchange
  • 471
  • REVIEW RATING 5/5

I have been trying to exchange my week for several days now and cannot get through to get a reservation number. Finally success today only to find that I have to wait 4 days to book a reservation. Then this has to be done every year! Why is this so Complicated??? At Worldmark all you had to do was enter your membership number and choose a place to use your points. Don't like this system and am... Read more

Was this review helpful? 1 6

  • Dec 29, 2014
  • Hotels and Resorts
  • Timeshare
  • 339
  • REVIEW RATING 5/5

We're finding the same thing. Intervale use to be good . I own Marriott weeks in Boston. We use to trade out to Palm Dessert and Aruba in Feb and March. We would always go for a Marriott trade to the Dessert Springs resort. Now NOTHING come up, there use to be lots to choose from, Marriott as well as others. There are get aways though. Where did the weeks go. Grant it Marriott has change the... Read more

Was this review helpful? 3 0

Had an experience with Interval International?

Write a review
 
×
You are reading about Interval International.
Filing a new complaint about
×